> ## Documentation Index
> Fetch the complete documentation index at: https://help.pipelime.ai/llms.txt
> Use this file to discover all available pages before exploring further.

# Buy more credits

> Add a credit package from the Subscription page, what the confirmation summary shows, and why the package renews with your plan.

export const UiPath = ({children}) => {
  const parts = String(children).split(/\s*(?:→|>)\s*/).filter(Boolean);
  return <span className="pl-path">
      {parts.map((part, index) => <span key={`${index}-${part}`}>
          {index > 0 && <span className="pl-path__sep">→</span>}
          {part}
        </span>)}
    </span>;
};

export const Screenshot = ({id, alt, caption, frame = 'browser', url, marks = [], lang = 'en', workspace = 'northwind-outbound'}) => {
  const src = `/images/screenshots/${lang}/${id}.png`;
  const chrome = url ? `app.pipelime.ai/${workspace}${url}` : 'app.pipelime.ai';
  return <figure className={`pl-shot pl-shot--${frame} not-prose`}>
      <div className="pl-shot__frame">
        {frame !== 'bare' && <div className="pl-shot__bar">
            <span className="pl-shot__dots">
              <span className="pl-shot__dot" />
              <span className="pl-shot__dot" />
              <span className="pl-shot__dot" />
            </span>
            <span className="pl-shot__url">{chrome}</span>
          </div>}
        <div className="pl-shot__media">
          <img src={src} alt={alt} loading="lazy" />
          {marks.map(mark => <span key={mark.n} className="pl-shot__mark" style={{
    left: `${mark.x}%`,
    top: `${mark.y}%`
  }} aria-hidden="true">
              {mark.n}
            </span>)}
        </div>
      </div>
      {caption && <figcaption className="pl-shot__caption">{caption}</figcaption>}
    </figure>;
};

By the end of this page you've added a credit package to your account, and you know what its confirmation screen is telling you before you confirm.

<div className="pl-availability">
  <div className="pl-availability__row">
    <div className="pl-availability__label">Where</div>
    <div className="pl-availability__value"><span className="pl-path">Header<span className="pl-path__sep">→</span>credits pill</span></div>
  </div>

  <div className="pl-availability__row">
    <div className="pl-availability__label">To change</div>
    <div className="pl-availability__value"><code>update-subscriptions</code> on top of the permission above.</div>
  </div>

  <div className="pl-availability__note">The usage popover has no sidebar entry. It opens from the pill in the header, which only appears on a wide window. On a narrow one the same card sits in the navigation drawer instead. (HeaderCredits does contain a swipeable-sheet branch for small screens, but the header only mounts it above the lg breakpoint while that branch fires below sm, so it is unreachable, and must not be described.) The pill itself is visible to anyone with a balance; only the upgrade button needs the subscription permission. If you cannot find this in your sidebar, your workspace may have a custom menu configuration. Contact support and we will check it for you.</div>
</div>

## Before you begin

* A package is added to your own plan subscription, so your account needs one. Without a plan the purchase cannot complete: start at [Change plan, add-ons or cancel](/en/billing/change-plan-or-cancel).
* A card has to be on file already. Add it on the Billing page first: see [Payment methods and invoices](/en/billing/payment-methods-and-invoices).
* Running out of credits does not lock you out of this screen. The account area is exempt from the lockout wall. A lapsed plan is different: it locks the app *and* leaves nothing for a package to attach to, so change the plan instead of buying credits.
* In a partner-branded workspace, the profile menu only offers **Subscription** to the partner who owns the branding.

## Steps

<Steps>
  <Step title="Open the Add-ons card">
    Choose <UiPath>Your avatar → Subscription</UiPath> and scroll to the Add-ons card at the
    foot of the page. Its header button, **Add more credits**, opens the package picker; while
    you have no add-ons yet the middle of the card offers the same thing as "Add credits".
    (The **Add** button beside your balance in the header popover does not come here. It goes
    to plan selection. See [Reading the credits and usage
    popover](/en/billing/usage-meter).)
  </Step>

  <Step title="Pick a package">
    Each card carries the credits the package adds, a monthly price and a cost-per-lead
    figure, so packages compare against each other on one line. One of them is flagged "Most
    Popular" (1). Choose **Select** (2), or the card itself, to continue. If your plan bills
    yearly, each card also shows the yearly figure under the monthly one.
  </Step>

  <Step title="Review the confirmation summary">
    The chosen package sits at the top with its credits and cost per lead, and an Order Summary
    underneath breaks the charge into **Credits Package** (1), **Processing Fee** and **Total**
    (2). A green line confirms the credits land in your account immediately after the purchase.
    An amber line appears alongside it whenever there is no card on file. Choose **Back** to
    pick a different package.
  </Step>

  <Step title="Confirm the purchase">
    With a card on file, the button reads "Complete Purchase" and finishes the purchase.
    Without one it reads "Add Payment & Purchase" and opens a checkout dialog instead. That
    dialog only offers card fields to an account that has no plan, so on an account with a
    plan there is nothing to fill in. Add the card on the Billing page and come back.
  </Step>
</Steps>

## What happens next

<Check>
  The dialog switches to a success step, a toast names the package you bought, and the dialog
  closes itself once your balance has been reloaded. The credits are usable straight away.
</Check>

The change is invoiced immediately rather than at your next renewal, and unless you are on a
trial your subscription's billing date moves to the day you bought the package.

A package does not add credits once. It becomes a line item on your account's subscription,
alongside your plan, so it is billed again every period on the same interval your plan uses:
monthly if you pay monthly, yearly if you pay yearly. Your credit allowance is re-added from
every item on that subscription, so the package keeps granting its credits for as long as it
stays there. That is what the modal's own note means when it says credits do not expire: they
are not a batch that drains and is gone. It does not work like [the credits you started
with](/en/billing/free-trial-credits), which are a one-time grant with a deadline.

The package attaches to your account, not to one workspace: the same account that holds your
card and your plan. You can remove it later from the same Add-ons card: the trash icon beside
it takes it off the subscription there and then, so its credits stop counting toward your
allowance and it is not billed again.

## Troubleshooting

<AccordionGroup>
  <Accordion title="Confirming says Credits price not found">
    The package's price is matched to the interval your plan bills on, so an account with no
    plan has nothing to match and the purchase stops before it is sent. Choose a plan first:
    see [Change plan, add-ons or cancel](/en/billing/change-plan-or-cancel).
  </Accordion>

  <Accordion title="The checkout dialog has nowhere to type a card">
    That dialog only draws card fields for an account without a plan, and this purchase needs
    one. Add or replace the card on the Billing page, then buy the package: see [Payment
    methods and invoices](/en/billing/payment-methods-and-invoices).
  </Accordion>

  <Accordion title="Add and Upgrade Plan in the header popover do something else">
    Expected. Both go to plan selection, never to a credits-only purchase: see [Reading the
    credits and usage popover](/en/billing/usage-meter). Use the Add-ons card on the
    **Subscription** page instead, as in the steps above.
  </Accordion>

  <Accordion title="Something else failed">
    A toast names what went wrong, or reads "Purchase failed. Please try again." when the
    request failed without a specific message. Nothing is charged until it succeeds, so you can
    fix what it named and confirm again from the same summary.
  </Accordion>
</AccordionGroup>

## Related

<CardGroup cols={2}>
  <Card title="What consumes credits" icon="coins" href="/en/billing/what-consumes-credits">
    What actually spends the balance a package adds to.
  </Card>

  <Card title="Payment methods and invoices" icon="credit-card" href="/en/billing/payment-methods-and-invoices">
    Find or replace the card a package charges.
  </Card>

  <Card title="Credit rollover" icon="repeat" href="/en/billing/credit-rollover">
    What carries into the next period when credits go unused, and what counts toward it.
  </Card>
</CardGroup>