> ## Documentation Index
> Fetch the complete documentation index at: https://help.pipelime.ai/llms.txt
> Use this file to discover all available pages before exploring further.

# Connect a GoDaddy email account

> Connect a GoDaddy-hosted mailbox, and when to use the Outlook route instead.

export const UiPath = ({children}) => {
  const parts = String(children).split(/\s*(?:→|>)\s*/).filter(Boolean);
  return <span className="pl-path">
      {parts.map((part, index) => <span key={`${index}-${part}`}>
          {index > 0 && <span className="pl-path__sep">→</span>}
          {part}
        </span>)}
    </span>;
};

export const Screenshot = ({id, alt, caption, frame = 'browser', url, marks = [], lang = 'en', workspace = 'northwind-outbound'}) => {
  const src = `/images/screenshots/${lang}/${id}.png`;
  const chrome = url ? `app.pipelime.ai/${workspace}${url}` : 'app.pipelime.ai';
  return <figure className={`pl-shot pl-shot--${frame} not-prose`}>
      <div className="pl-shot__frame">
        {frame !== 'bare' && <div className="pl-shot__bar">
            <span className="pl-shot__dots">
              <span className="pl-shot__dot" />
              <span className="pl-shot__dot" />
              <span className="pl-shot__dot" />
            </span>
            <span className="pl-shot__url">{chrome}</span>
          </div>}
        <div className="pl-shot__media">
          <img src={src} alt={alt} loading="lazy" />
          {marks.map(mark => <span key={mark.n} className="pl-shot__mark" style={{
    left: `${mark.x}%`,
    top: `${mark.y}%`
  }} aria-hidden="true">
              {mark.n}
            </span>)}
        </div>
      </div>
      {caption && <figcaption className="pl-shot__caption">{caption}</figcaption>}
    </figure>;
};

Connect a GoDaddy-hosted mailbox so your agents can send from it. Choosing GoDaddy fills in
its mail servers for you, so what you supply is the mailbox address, a sender name and the
mailbox password.

<div className="pl-availability">
  <div className="pl-availability__row">
    <div className="pl-availability__label">Where</div>
    <div className="pl-availability__value"><span className="pl-path">Integrations<span className="pl-path__sep">→</span>Integrations<span className="pl-path__sep">→</span>Email Accounts</span></div>
  </div>

  <div className="pl-availability__row">
    <div className="pl-availability__label">Your role needs</div>
    <div className="pl-availability__value">Read access to Email Accounts <code>read-senders</code>. Admin, Member and Viewer have it by default.</div>
  </div>

  <div className="pl-availability__row">
    <div className="pl-availability__label">To create or change</div>
    <div className="pl-availability__value"><code>create-senders</code> to add one, <code>update-senders</code> to change one, on top of the permission above.</div>
  </div>

  <div className="pl-availability__note">If you cannot find this in your sidebar, your workspace may have a custom menu configuration. Contact support and we will check it for you.</div>
</div>

## Before you begin

<Warning>
  Many GoDaddy email plans are hosted on Microsoft 365 rather than on GoDaddy's own mail
  servers. The settings behind the GoDaddy tile point at GoDaddy's servers, so a
  Microsoft-hosted mailbox will not verify here. Connect it as
  [Outlook or Microsoft 365](/en/email-accounts/connect-outlook) instead.
</Warning>

* The password for this mailbox. GoDaddy does not use an app password here: the field asks
  for the password you sign in to the mailbox with.
* IMAP switched on for the mailbox. Verification tests reading as well as sending, and it
  fails unless both work.

## Connect the mailbox

<Steps>
  <Step title="Open the provider list">
    Go to <UiPath>Integrations → Integrations → Email Accounts</UiPath> and choose
    **Add senders**, then **Connect**.

    Gmail and Outlook lead as their own cards. Everything else sits in the **All providers**
    grid below them, in alphabetical order, which puts GoDaddy first (1). Choose it.

    <Screenshot id="email-accounts/connect-godaddy--provider-picker" url="/senders" alt="The All providers grid with GoDaddy as its first tile, below the Gmail and Outlook featured cards" caption="Every tile below the divider runs the same wizard. Only the server values behind it change." marks={[{ n: 1, x: 19, y: 58 }]} />
  </Step>

  <Step title="Enter your account details">
    On the **Your account** screen, put the mailbox address in **Email address** and the name
    recipients should see in **Sender name**. The name on your own account is used there by
    default, so change it only if you want something else. Choose **Continue**.
  </Step>

  <Step title="Add your password and verify">
    Enter the mailbox password as the **Email password**.

    Under the field, the wizard prints the sending server it is about to use: host, port and
    security type, next to an **Edit** link. **Edit** adds a **Server settings** step where
    you can change the sending and receiving servers by hand. Left alone, GoDaddy's own
    values are used: `smtpout.secureserver.net` for sending and `imap.secureserver.net` for
    reading replies, both over SSL.

    <Screenshot id="email-accounts/connect-godaddy--form" url="/senders/new/godaddy" frame="bare" alt="A GoDaddy email account form with Advanced settings expanded, showing the SMTP host, port and type (1) and the matching IMAP settings (2), with the password field empty" caption="The same preset values, shown as separate fields. You are not expected to know them." marks={[{ n: 1, x: 20, y: 38 }, { n: 2, x: 20, y: 66 }]} />

    Choose **Verify connection**. We open a real connection to GoDaddy for both sending and
    receiving, because a mailbox that can send but not receive would never see a reply.
  </Step>
</Steps>

## What happens next

<Check>
  A confirmation panel reads "Your email is connected". Choose **Done**, and the mailbox is
  on the Email Accounts page as **Active**.
</Check>

A brand-new mailbox does not send at full volume right away. See
[Smart Daily Limit](/en/email-accounts/smart-daily-limit) for how that number is worked out.

## Troubleshooting

<AccordionGroup>
  <Accordion title="That password didn't work">
    GoDaddy rejected the address and the password together, so check both. Choose
    **Re-enter password** to go back. Nothing you typed is lost. Remember the field wants
    the password you sign in to the mailbox with, not an app password.

    If the password is definitely right, the mailbox is likely hosted on Microsoft 365
    rather than on GoDaddy's own servers, and GoDaddy's mail servers will not accept it.
    Connect it as [Outlook or Microsoft 365](/en/email-accounts/connect-outlook) instead.
  </Accordion>

  <Accordion title="We couldn't read this inbox (IMAP)">
    Sending only works when we can also read replies, and IMAP access looks turned off for
    this mailbox. Open the mailbox settings in GoDaddy, find the IMAP section (sometimes
    labelled "external access"), turn it on, then come back and choose **Try again**.
  </Accordion>

  <Accordion title="The mailbox connects, then later shows Error">
    An account that verifies today can still move to **Error** later, usually after the
    password changes at the provider. **Reconnect** re-tests the connection without asking
    you to set the mailbox up again. See
    [Fix a sender in Error: reconnect](/en/email-accounts/reconnect-a-sender).
  </Accordion>
</AccordionGroup>

## Related

<CardGroup cols={2}>
  <Card title="Add senders" icon="plus" href="/en/email-accounts/add-senders">
    Connect, import a CSV, or order managed infrastructure: how to choose between them.
  </Card>

  <Card title="Sender settings" icon="sliders-horizontal" href="/en/email-accounts/sender-settings">
    Every field in the email account form, including the ones GoDaddy already filled in.
  </Card>

  <Card title="Email account statuses" icon="activity" href="/en/email-accounts/sender-statuses">
    What Active, Paused and Error mean, and the chips that aren't a status at all.
  </Card>

  <Card title="Reconnect an account" icon="refresh-cw" href="/en/email-accounts/reconnect-a-sender">
    What Reconnect actually does, and every Error message explained.
  </Card>
</CardGroup>