> ## Documentation Index
> Fetch the complete documentation index at: https://help.pipelime.ai/llms.txt
> Use this file to discover all available pages before exploring further.

# Email Accounts overview

> The Email Accounts page: its KPIs, columns, chips and every action you can take on a mailbox.

export const Screenshot = ({id, alt, caption, frame = 'browser', url, marks = [], lang = 'en', workspace = 'northwind-outbound'}) => {
  const src = `/images/screenshots/${lang}/${id}.png`;
  const chrome = url ? `app.pipelime.ai/${workspace}${url}` : 'app.pipelime.ai';
  return <figure className={`pl-shot pl-shot--${frame} not-prose`}>
      <div className="pl-shot__frame">
        {frame !== 'bare' && <div className="pl-shot__bar">
            <span className="pl-shot__dots">
              <span className="pl-shot__dot" />
              <span className="pl-shot__dot" />
              <span className="pl-shot__dot" />
            </span>
            <span className="pl-shot__url">{chrome}</span>
          </div>}
        <div className="pl-shot__media">
          <img src={src} alt={alt} loading="lazy" />
          {marks.map(mark => <span key={mark.n} className="pl-shot__mark" style={{
    left: `${mark.x}%`,
    top: `${mark.y}%`
  }} aria-hidden="true">
              {mark.n}
            </span>)}
        </div>
      </div>
      {caption && <figcaption className="pl-shot__caption">{caption}</figcaption>}
    </figure>;
};

Email Accounts lists every mailbox this workspace sends from, what each one has sent today, and
whether it is sending at all.

<div className="pl-availability">
  <div className="pl-availability__row">
    <div className="pl-availability__label">Where</div>
    <div className="pl-availability__value"><span className="pl-path">Integrations<span className="pl-path__sep">→</span>Integrations<span className="pl-path__sep">→</span>Email Accounts</span></div>
  </div>

  <div className="pl-availability__row">
    <div className="pl-availability__label">Your role needs</div>
    <div className="pl-availability__value">Read access to Email Accounts <code>read-senders</code>. Admin, Member and Viewer have it by default.</div>
  </div>

  <div className="pl-availability__row">
    <div className="pl-availability__label">To create or change</div>
    <div className="pl-availability__value"><code>create-senders</code> to add one, <code>update-senders</code> to change one, on top of the permission above.</div>
  </div>

  <div className="pl-availability__note">If you cannot find this in your sidebar, your workspace may have a custom menu configuration. Contact support and we will check it for you.</div>
</div>

The page stacks four things under a standing banner about email infrastructure: a strip that
appears while managed mailboxes are being built, four counters, a collapsible sending-capacity
card, and one row per mailbox. The counters read **Total Senders**, **Active Senders**,
**Daily Limit Capacity** and **Senders with Errors**. They count the accounts the search currently
matches, not the whole workspace. **Active Senders** (1) is a ratio of the accounts that are
neither paused nor in error, so an account that is resting today or sitting outside its sending
hours still counts. **Daily Limit Capacity** (2) adds up the daily limits of those same accounts,
and the link under it opens the capacity card below. Above the table sit **Search by email**, the
health-report icon, **Imports**, **Bulk warm-up** and **Add senders**.

<Screenshot id="email-accounts/overview--kpis" url="/senders" alt="Four counter cards in a row: Total Senders, Active Senders shown as a ratio, Daily Limit Capacity with a link underneath it, and Senders with Errors" caption="The counters describe the accounts the search matches, so a filtered list reports a smaller capacity than the workspace has." frame="bare" marks={[{ n: 1, x: 37, y: 55 }, { n: 2, x: 62, y: 55 }]} />

A row has six columns: a checkbox, **Account**, **Daily Usage**, **Warm-up**, **Status** and
**Actions**. **Account** (1) holds the name, the provider logo and the address, plus small markers
that explain a quiet mailbox: a **Resting today** chip, a dimmed moon for a closed sending window,
a crossed-out calendar when there is no schedule. **Daily Usage** reads as sent today over that
account's daily limit, and the icon beside it opens Smart Daily Limit. **Warm-up** (2) is a single
flame that takes its colour and its percentage from the deliverability the warm-up reports; the
flame is also the control, and the rest of the cell does nothing. **Status** (3) is one of three
chips (**Active**, **Paused** or **Error**) with at most one button beside it: pause, resume, or
**Refresh sender** on an account in error. **Actions** holds **Edit** and a delete button. Tick a
row and a selection bar replaces all of this for as many accounts as you pick.

<Screenshot id="email-accounts/overview--list" url="/senders" alt="The Email Accounts table: one row per mailbox showing the account name and address under a provider logo, sent-today over daily limit, a warm-up flame with a percentage, a status chip, and edit and delete buttons" caption="The markers next to a name are the fastest way to tell a broken mailbox from a resting one." marks={[{ n: 1, x: 14, y: 20 }, { n: 2, x: 62, y: 20 }, { n: 3, x: 77, y: 20 }]} />

With no accounts connected, the banner, counters, capacity card and table are all replaced by an
invitation to add one. A search that matches nothing removes the same things and leaves the same
message, so clear the search before you conclude anything is missing.

<Screenshot id="email-accounts/overview--empty" url="/senders" alt="The Email Accounts page in a workspace with no mailboxes: an illustration, the heading No email senders yet, and two buttons labelled Add senders and Import Senders" caption="An agent with no email account here has nothing to send from, whatever else is configured." />

## Where each part is explained

<CardGroup cols={2}>
  <Card title="Add an email account" icon="plus" href="/en/email-accounts/add-senders">
    The ways in: connect a mailbox you already own, order managed ones, or import a list.
  </Card>

  <Card title="Sender statuses" icon="circle-alert" href="/en/email-accounts/sender-statuses">
    What flips an account into error, what pausing stops, and what each chip's tooltip means.
  </Card>

  <Card title="Smart Daily Limit" icon="gauge" href="/en/email-accounts/smart-daily-limit">
    Where the number on the right of **Daily Usage** comes from, and when to set it yourself.
  </Card>

  <Card title="Email warm-up" icon="flame" href="/en/email-accounts/email-warm-up">
    What the flame is measuring, and what a warm-up does to a new mailbox.
  </Card>

  <Card title="Sending capacity timeline" icon="chart-line" href="/en/email-accounts/capacity-timeline">
    The card the **Daily Limit Capacity** link opens: how much this workspace can send, week by week.
  </Card>

  <Card title="Bulk actions" icon="list-checks" href="/en/email-accounts/bulk-actions">
    Every button on the selection bar, and what it does to accounts you cannot see.
  </Card>

  <Card title="Resting days and schedules" icon="calendar" href="/en/email-accounts/resting-days-and-schedule">
    The **Resting today** chip, the moon, and the sending window behind both.
  </Card>

  <Card title="Account settings" icon="sliders-horizontal" href="/en/email-accounts/sender-settings">
    What the **Edit** button opens: connection, limits, availability and signature.
  </Card>
</CardGroup>

## Related

<CardGroup cols={2}>
  <Card title="Senders health report" icon="activity" href="/en/analytics/senders-health-report">
    The report behind the icon above the table, for when a mailbox looks fine but sends nothing.
  </Card>

  <Card title="Reconnect an account" icon="refresh-cw" href="/en/email-accounts/reconnect-a-sender">
    What **Refresh sender** does, and what to do when it comes back still failing.
  </Card>

  <Card title="PipeLime managed infrastructure" icon="server" href="/en/email-accounts/managed-infrastructure">
    Domains and mailboxes we register, configure and warm up for you.
  </Card>

  <Card title="Import accounts from CSV" icon="upload" href="/en/email-accounts/import-senders-csv">
    Adding many mailboxes at once, and reading the import history behind **Imports**.
  </Card>
</CardGroup>