> ## Documentation Index
> Fetch the complete documentation index at: https://help.pipelime.ai/llms.txt
> Use this file to discover all available pages before exploring further.

# Sender settings: limits, schedule and signature

> Every field in the Sending Limits, Sender Availability and Signature sections, and the values each one accepts.

export const Screenshot = ({id, alt, caption, frame = 'browser', url, marks = [], lang = 'en', workspace = 'northwind-outbound'}) => {
  const src = `/images/screenshots/${lang}/${id}.png`;
  const chrome = url ? `app.pipelime.ai/${workspace}${url}` : 'app.pipelime.ai';
  return <figure className={`pl-shot pl-shot--${frame} not-prose`}>
      <div className="pl-shot__frame">
        {frame !== 'bare' && <div className="pl-shot__bar">
            <span className="pl-shot__dots">
              <span className="pl-shot__dot" />
              <span className="pl-shot__dot" />
              <span className="pl-shot__dot" />
            </span>
            <span className="pl-shot__url">{chrome}</span>
          </div>}
        <div className="pl-shot__media">
          <img src={src} alt={alt} loading="lazy" />
          {marks.map(mark => <span key={mark.n} className="pl-shot__mark" style={{
    left: `${mark.x}%`,
    top: `${mark.y}%`
  }} aria-hidden="true">
              {mark.n}
            </span>)}
        </div>
      </div>
      {caption && <figcaption className="pl-shot__caption">{caption}</figcaption>}
    </figure>;
};

An email account's edit page has five sections. This page covers three of them field by
field: Sending Limits, Sender Availability and Signature.

<div className="pl-availability">
  <div className="pl-availability__row">
    <div className="pl-availability__label">Where</div>
    <div className="pl-availability__value"><span className="pl-path">Integrations<span className="pl-path__sep">→</span>Integrations<span className="pl-path__sep">→</span>Email Accounts</span></div>
  </div>

  <div className="pl-availability__row">
    <div className="pl-availability__label">Your role needs</div>
    <div className="pl-availability__value">Read access to Email Accounts <code>read-senders</code>. Admin, Member and Viewer have it by default.</div>
  </div>

  <div className="pl-availability__row">
    <div className="pl-availability__label">To create or change</div>
    <div className="pl-availability__value"><code>create-senders</code> to add one, <code>update-senders</code> to change one, on top of the permission above.</div>
  </div>

  <div className="pl-availability__note">If you cannot find this in your sidebar, your workspace may have a custom menu configuration. Contact support and we will check it for you.</div>
</div>

## The five sections

| Section             | What it holds                                                                                                                                                                                                                           | Deep link            |
| ------------------- | --------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- | -------------------- |
| Email Settings      | The mailbox connection: From Name, From Email and the mailbox password, plus, under an Advanced settings toggle, the SMTP user, host, port and type, the IMAP host, port and type, and an optional separate account to receive replies. | Always open, no hash |
| Sending Limits      | How much this account sends in a day and how far apart the sends fall.                                                                                                                                                                  | `#limits`            |
| Sender Availability | The hours this account is allowed to send in.                                                                                                                                                                                           | `#schedules`         |
| Signature           | The signature appended to the email this account sends.                                                                                                                                                                                 | `#signature`         |
| Custom Domain       | The tracking domain open and click links use.                                                                                                                                                                                           | `#domain`            |

Email Settings is always open at the top of the page. Below it a heading marks the rest
optional, and those four stay collapsed until you click one. Filling Email Settings in field
by field is covered on
[Connect any other SMTP or IMAP mailbox](/en/email-accounts/connect-other-smtp), and the ways
into this form on [Add senders](/en/email-accounts/add-senders); an account whose connection
has stopped working is covered on
[Fix an email account in Error](/en/email-accounts/reconnect-a-sender). Custom Domain has its
own page, [Set up a custom tracking domain](/en/email-accounts/custom-tracking-domain).

<Screenshot id="email-accounts/sender-settings--accordion" url="/senders/128" alt="An email account's edit page: an always-open Email Settings card at the top, then a collapsed accordion of four more sections, Sending Limits, Sender Availability, Signature and Custom Domain" caption="Only Email Settings starts open. The other four stay collapsed until you click one." />

<Tip>
  Add `#limits`, `#schedules`, `#signature` or `#domain` to the account's address in the app
  and that section opens and scrolls into view on its own. Sender Availability's hash is
  `#schedules`, not `#availability`.
</Tip>

## Sending Limits

| Field                 | What it does                                                                                                                                                                                                                                                                                                                                |
| --------------------- | ------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- |
| **Smart Daily Limit** | A switch, on unless you turn it off. While it is on, the daily limit is managed for you and the field below is read-only. Flipping the switch changes the form only; it takes effect when you save. [Smart Daily Limit](/en/email-accounts/smart-daily-limit) covers how the number is worked out and when it overwrites a value you typed. |
| Daily Sending Limit   | The cap the outreach run checks before it picks this account for another send. It accepts 0 up to 30, and 0 means the account is never picked for outreach at all. Editable only while Smart Daily Limit is off.                                                                                                                            |
| Sending Frequency     | Two numbers, in seconds. The first is the shortest gap the outreach run allows between two sends from this account. The second is stored on the account and read back into this field, but nothing in the sending path uses it.                                                                                                             |

The gaps between sends are random rather than fixed: the day's sends are scattered across the
hours you mark below, spaced by at least the first Sending Frequency number. Nothing sets a
ceiling on a gap.

Outreach and warm-up keep that gap separately, so a warm-up message does not push back the
next outreach email, or the other way round.

<Note>
  This form checks only the daily limit, and only that it is between 0 and 30. Neither Sending
  Frequency number is checked, so a maximum smaller than the minimum saves without complaint.
  The bulk editor's own limits dialog on the
  [Email Accounts list](/en/email-accounts/bulk-actions) does reject that; this form does not.

  The 0 to 30 check runs on the stored number even while Smart Daily Limit has the field
  greyed out, so an account carrying a higher limit than this form allows cannot be saved here
  at all until the number comes back into range.
</Note>

### What counts against the daily limit

Warm-up email does not count. Every other email the account sends does, replies to leads
included. A reply is never held back by the limit, though: replies leave on their own path,
which checks neither the daily limit, nor the gap above, nor the hours below. So a busy day of
replies can use up the number that new outreach was going to spend.

<Screenshot id="email-accounts/sender-settings--limits" url="/senders/128" alt="The Sending Limits section open on an account with Smart Daily Limit switched on: the greyed Daily Sending Limit field reading 8, and an editable Sending Frequency range of 60 to 120 seconds" caption="Smart Daily Limit is on by default, so this account's own number is set for it; the gap between sends stays yours to set either way." />

## Sender Availability

A weekly grid, one column per day starting at Sunday, one row per hour. Click and drag to mark
the hours this account may send in; click a marked hour to clear it. There is no way to type a
time, only to draw it.

Hours are shown in your browser's own local timezone, but the schedule itself is stored as UTC
wall-clock time. Two people editing the same account from different timezones see the same
schedule drawn at different positions on the grid. A new account starts with Monday to Friday
marked, split into two blocks.

Outside a marked hour this account starts no new outreach, no follow-up and no warm-up
message. It does not hold back a reply to a lead, and it is one of several reasons a healthy
account can go quiet for a stretch. The rest of that mechanism, including the account's own day
off, is on
[Resting days, sending windows and deferrals](/en/email-accounts/resting-days-and-schedule).

<Screenshot id="email-accounts/sender-settings--availability" url="/senders/128" alt="The Sender Availability grid: a 7-day by 24-hour drag-select calendar with Monday to Friday, 9:00 to 13:00 and 14:00 to 18:00 marked, the default for a new account" caption="Drawn in your local timezone, stored as UTC: a colleague in another timezone sees the same schedule at a different position on the grid." />

## Signature

| Control             | What it does                                                                                                                                                                                     |
| ------------------- | ------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------ |
| The editor          | A rich text editor: font and size, bold, italic, underline, text and cell colour, bullet and numbered lists, tables, links, images and an HTML source view.                                      |
| **Suggest with AI** | Drafts a signature from your workspace profile (name, description, links, logo and brand colours), this account's own name and address, and your own photo. Replaces whatever was in the editor. |

The signature is appended to every email this account sends through the product, replies
included, so it is not a place to put anything you would not want on a reply.

Whatever you keep is cleaned up on save. Clutter that comes along when a signature is pasted
from a word processor or a mail client, junk attributes, leftover style resets and empty
formatting shells are stripped; the real text, links, images, formatting, lists and tables
survive.

<Screenshot id="email-accounts/sender-settings--signature" url="/senders/128" alt="The Signature section open with a typed signature in the rich text editor, and a small AI Generation chip beside the section title" caption="The chip beside the section title flags AI generation; the icon that actually drafts one sits above the editor itself." />

## Saving

**Save** submits only the fields you actually changed. The exception is the mailbox connection:
if the address, the password, any SMTP or IMAP detail, the separate reply-to account or the
custom tracking domain differs from what the page loaded, the whole form goes up together.
The connection fields are then in the payload, so the credentials are tested again and the
account's status is set from the result.

<Note>
  That test can run on a save you did not think touched the connection. While the page loads,
  the Email Settings card lines a few values up: the SMTP user is set to the From Email, and
  each port is matched to the security type this form pairs it with. If that changes a stored
  value, the connection counts as edited for the rest of your visit, and every save from the
  page re-tests the credentials.
</Note>

Saving returns you to the Email Accounts list.

## Related

<CardGroup cols={2}>
  <Card title="Smart Daily Limit" icon="gauge" href="/en/email-accounts/smart-daily-limit">
    How the automatic number is calculated, and every state the popover can show.
  </Card>

  <Card title="Resting days, sending windows and deferrals" icon="calendar" href="/en/email-accounts/resting-days-and-schedule">
    Every reason a send waits, from the schedule grid on this page to a mailbox's own day off.
  </Card>

  <Card title="Set up a custom tracking domain" icon="globe" href="/en/email-accounts/custom-tracking-domain">
    The fifth section of this same form: publish one CNAME so open and click links carry your own domain.
  </Card>

  <Card title="Bulk actions on email accounts" icon="list-checks" href="/en/email-accounts/bulk-actions">
    Edit limits, schedule or signature on several accounts at once, with the validation this single form skips.
  </Card>
</CardGroup>