> ## Documentation Index
> Fetch the complete documentation index at: https://help.pipelime.ai/llms.txt
> Use this file to discover all available pages before exploring further.

# PipeLime Help Center

> Guides, references and troubleshooting for finding leads, sending outreach and booking meetings with PipeLime.

<div className="pl-home">
  <div className="pl-hero">
    <span className="pl-eyebrow">PipeLime Help Center</span>
    <h1>How can we <span className="pl-hero__underline">help?</span></h1>

    <p>
      Set up your workspace, connect a mailbox, and understand what your agents are
      doing and why. Search above, or start from a section below.
    </p>
  </div>

  ## Start here

  <CardGroup cols={2}>
    <Card title="Create your workspace" icon="rocket" href="/en/getting-started/create-your-workspace">
      Paste your website and we build your company profile and your first agent.
    </Card>

    <Card title="Connect an email account" icon="mail" href="/en/email-accounts/add-senders">
      Nothing sends until a mailbox is connected. This is the step that takes you live.
    </Card>

    <Card title="Read the setup checklist" icon="list-checks" href="/en/getting-started/setup-checklist">
      What each item means, and which two you can only finish by waiting.
    </Card>

    <Card title="My agent isn't sending" icon="life-buoy" href="/en/troubleshooting/agent-not-sending">
      The seven independent reasons sending stops, in the order worth checking.
    </Card>
  </CardGroup>

  ## Browse by topic

  <div className="pl-cardgrid">
    <a className="pl-card" href="/en/getting-started/what-is-pipelime">
      <span className="pl-card__index">01</span>
      <span className="pl-card__title">Getting started</span>
      <span className="pl-card__body">The activation journey exactly as the product runs it: create a workspace from your website, meet the AI agent it builds for you, connect a sender and go live.</span>
    </a>

    <a className="pl-card" href="/en/workspaces-account/workspaces-overview">
      <span className="pl-card__index">02</span>
      <span className="pl-card__title">Workspaces</span>
      <span className="pl-card__body">One account, many workspaces. Switching, invitations, your profile, calendar connections and notification preferences.</span>
    </a>

    <a className="pl-card" href="/en/ai-agents/overview">
      <span className="pl-card__index">03</span>
      <span className="pl-card__title">AI Agents</span>
      <span className="pl-card__body">Create an agent, read its dashboard, write its instructions, control its pace and understand every status it can be in.</span>
    </a>

    <a className="pl-card" href="/en/workflows/overview">
      <span className="pl-card__index">04</span>
      <span className="pl-card__title">Workflows</span>
      <span className="pl-card__body">The visual builder: templates, every block, validation, activation and the journey a lead takes through a flow.</span>
    </a>

    <a className="pl-card" href="/en/leads/overview">
      <span className="pl-card__index">05</span>
      <span className="pl-card__title">Leads</span>
      <span className="pl-card__body">Prospects, companies, the six stages, the lead details page, imports, verification and phone reveal.</span>
    </a>

    <a className="pl-card" href="/en/finding-leads/overview">
      <span className="pl-card__index">06</span>
      <span className="pl-card__title">Finding leads</span>
      <span className="pl-card__body">Where leads come from: agent lead sources, targeting filters, the website tracker, web forms and manual search.</span>
    </a>

    <a className="pl-card" href="/en/email-accounts/overview">
      <span className="pl-card__index">07</span>
      <span className="pl-card__title">Email Accounts</span>
      <span className="pl-card__body">Connect mailboxes, order managed infrastructure, warm up, and understand every reason a sender stops or slows down.</span>
    </a>

    <a className="pl-card" href="/en/inbox/overview">
      <span className="pl-card__index">08</span>
      <span className="pl-card__title">Inbox</span>
      <span className="pl-card__body">Read and answer replies, generate AI replies, filter by reply score and manage scheduled or failed messages.</span>
    </a>

    <a className="pl-card" href="/en/channels/overview">
      <span className="pl-card__index">09</span>
      <span className="pl-card__title">Channels</span>
      <span className="pl-card__body">Connect each channel, understand its own limits and warm-up, and work its conversations.</span>
    </a>

    <a className="pl-card" href="/en/meetings/overview">
      <span className="pl-card__index">10</span>
      <span className="pl-card__title">Meetings</span>
      <span className="pl-card__body">Meeting links, hosts and availability, bookings, and what an invitee sees on your public booking page.</span>
    </a>

    <a className="pl-card" href="/en/integrations/overview">
      <span className="pl-card__index">11</span>
      <span className="pl-card__title">Integrations</span>
      <span className="pl-card__body">Connect your CRM or any HTTP endpoint, control what is pushed and when, and debug a push that did not arrive.</span>
    </a>

    <a className="pl-card" href="/en/analytics/dashboard">
      <span className="pl-card__index">12</span>
      <span className="pl-card__title">Analytics</span>
      <span className="pl-card__body">The dashboard, the four on-demand reports, the live activity monitor and what every metric counts.</span>
    </a>

    <a className="pl-card" href="/en/settings-team/company-settings-overview">
      <span className="pl-card__index">13</span>
      <span className="pl-card__title">Settings & team</span>
      <span className="pl-card__body">Every company settings tab, roles and permissions, compliance settings and partner branding.</span>
    </a>

    <a className="pl-card" href="/en/billing/plans-and-credits-overview">
      <span className="pl-card__index">14</span>
      <span className="pl-card__title">Billing & credits</span>
      <span className="pl-card__body">What a plan grants, what consumes credits, how your billing period works and what to do when you are locked out.</span>
    </a>

    <a className="pl-card" href="/en/security/trust-overview">
      <span className="pl-card__index">15</span>
      <span className="pl-card__title">Security & privacy</span>
      <span className="pl-card__body">Unsubscribe handling, data retention, your obligations as the sender, and how support access works.</span>
    </a>

    <a className="pl-card" href="/en/developers/overview">
      <span className="pl-card__index">16</span>
      <span className="pl-card__title">API</span>
      <span className="pl-card__body">The public lead-intake API, the public capture endpoints, and how to send us leads from anything.</span>
    </a>

    <a className="pl-card" href="/en/troubleshooting/agent-not-sending">
      <span className="pl-card__index">17</span>
      <span className="pl-card__title">Troubleshooting</span>
      <span className="pl-card__body">Symptom-first answers, titled with the exact message you see in the product.</span>
    </a>

    <a className="pl-card" href="/en/reference/feature-availability">
      <span className="pl-card__index">18</span>
      <span className="pl-card__title">Reference</span>
      <span className="pl-card__body">Generated tables: feature availability, permissions, workflow blocks, email providers, status vocabularies and the glossary.</span>
    </a>

    <a className="pl-card" href="/en/whats-new/changelog">
      <span className="pl-card__index">19</span>
      <span className="pl-card__title">What's new</span>
      <span className="pl-card__body">Release notes and the current early-access and legacy inventory.</span>
    </a>
  </div>

  ## Still stuck?

  Email [support@pipelime.ai](mailto:support@pipelime.ai) and tell us the workspace
  name and what you expected to happen. If it is easier to show than to write,
  [book a call](https://meet.brevo.com/pipelime-meetings/30-minute-meeting).
</div>