PipeLime Help Center
How can we help?
Set up your workspace, connect a mailbox, and understand what your agents are doing and why. Search above, or start from a section below.
Start here
Create your workspace
Paste your website and we build your company profile and your first agent.
Connect an email account
Nothing sends until a mailbox is connected. This is the step that takes you live.
Read the setup checklist
What each item means, and which two you can only finish by waiting.
My agent isn't sending
The seven independent reasons sending stops, in the order worth checking.
Browse by topic
01Getting startedThe activation journey exactly as the product runs it: create a workspace from your website, meet the AI agent it builds for you, connect a sender and go live.02WorkspacesOne account, many workspaces. Switching, invitations, your profile, calendar connections and notification preferences.03AI AgentsCreate an agent, read its dashboard, write its instructions, control its pace and understand every status it can be in.04WorkflowsThe visual builder: templates, every block, validation, activation and the journey a lead takes through a flow.05LeadsProspects, companies, the six stages, the lead details page, imports, verification and phone reveal.06Finding leadsWhere leads come from: agent lead sources, targeting filters, the website tracker, web forms and manual search.07Email AccountsConnect mailboxes, order managed infrastructure, warm up, and understand every reason a sender stops or slows down.08InboxRead and answer replies, generate AI replies, filter by reply score and manage scheduled or failed messages.09ChannelsConnect each channel, understand its own limits and warm-up, and work its conversations.10MeetingsMeeting links, hosts and availability, bookings, and what an invitee sees on your public booking page.11IntegrationsConnect your CRM or any HTTP endpoint, control what is pushed and when, and debug a push that did not arrive.12AnalyticsThe dashboard, the four on-demand reports, the live activity monitor and what every metric counts.13Settings & teamEvery company settings tab, roles and permissions, compliance settings and partner branding.14Billing & creditsWhat a plan grants, what consumes credits, how your billing period works and what to do when you are locked out.15Security & privacyUnsubscribe handling, data retention, your obligations as the sender, and how support access works.16APIThe public lead-intake API, the public capture endpoints, and how to send us leads from anything.17TroubleshootingSymptom-first answers, titled with the exact message you see in the product.18ReferenceGenerated tables: feature availability, permissions, workflow blocks, email providers, status vocabularies and the glossary.19What’s newRelease notes and the current early-access and legacy inventory.