Where
Header→Activity
Opened from the header icon rather than the sidebar. If you cannot find this in your sidebar, your workspace may have a custom menu configuration. Contact support and we will check it for you.
Before you begin
- A workspace has to be open. The page renders nothing at all until one is selected.
- A desktop-width window, if you want the header icon. It is dropped on narrow windows; the page itself still works at any width.
Steps
1
Open the Activity Monitor
Click the Activity Monitor icon in the header, to the left of the notifications bell. It appears on
every screen once a workspace is open, but only while the window is wide enough. Narrow the browser and
the icon disappears.An agent’s own dashboard also links here: Open full activity monitor, at the bottom of that agent’s
recent-activity card, leaves the agent behind and opens this workspace-wide feed. See
Reading the agent dashboard.
2
Choose compact or expanded view
Two icon buttons switch the feed between Compact view and Expanded view. The choice is remembered
in your browser, so the feed reopens in whichever one you used last; a browser that has never been here
opens in expanded.Expanded gives every row its own detail line under the title. Compact drops that detail and fits the rest
on one line; the only piece of it compact keeps is the match-score ring on a company row.Rows are grouped by when they happened, under headings that read Just Now, Minutes Ago, Earlier Today,
Yesterday, and then one per calendar day.
3
Read the stats bar
Four cards above the feed count Total Activities, Emails Sent, Leads Found and Replies.They follow the company, lead and date filters, but not the activity-type filter. Switching every type
off but one leaves all four cards exactly where they were. Emails Sent and Replies each count a
single email activity type, so a LinkedIn message or a LinkedIn reply lands in the feed and in
Total Activities, but in neither of those two cards.
4
Filter by activity type
All activity types opens a panel with four groups: Email, LinkedIn, Pipeline and
System. Sixteen types spread across them. Check or uncheck a whole group from its header
checkbox, or pick individual types underneath it. Select All and Deselect All, at the top of the
panel, act on all four groups at once.Once at least one type is filtered out, the button stops saying All activity types and starts counting
the types that are still on, and a Clear control appears next to it, outside the panel, not in it.The panel does not cover everything the product records. Web form submissions, WhatsApp replies and
meeting-link events are logged and do show up in the feed, but they have no checkbox here and their badge
reads the raw type name rather than a friendly one.
Deselect All unticks every box but does not empty the feed: with nothing selected the feed falls
back to showing every type. To actually narrow the feed, leave at least one type ticked.
5
Filter by company, lead or date
Filter by company narrows the feed to everything tied to one company, and the field beside it does the
same for one lead. Both of those placeholders are English on every language setting.The date control beside them reads Last 7 days when the page opens, but nothing is date-filtered until
you actually pick a range: the first load returns the whole history, newest first. Type, company, lead and
date all combine into one query.
6
Read what a row is telling you
Every row carries an avatar, its type icon and badge, and a relative timestamp. Clicking a row opens the
lead it belongs to, or the company when the activity has no lead; a LinkedIn Error row opens the
LinkedIn accounts page instead. Rows that point at neither (Sender Error, Sender Ready,
LinkedIn Reply) are not clickable.In expanded view each row adds its own detail:
- Company Analyzed and Company Discarded show the company’s match score as a small ring beside the title, where it came from, and a one-line description. This is the same score explained on the Companies list.
- Reply Received shows the subject and the opening of the reply, plus a second ring labelled “interest”. That one is the reply score, the number used to filter positive replies in your inbox.
- Email Sent shows the subject, the opening line, and the addresses it went from and to.
- Website Visit shows the visitor’s city and country, the page they landed on and the IP it was resolved from.
- Sender Error shows the mailbox’s own error message. Sender Ready shows the daily sending limit the mailbox came back with.
What happens next
The feed shows only activity matching your type, company, lead and date filters, in whichever view, compact
or expanded, you last chose.
Troubleshooting
The feed is empty
The feed is empty
Two different situations produce the same words. With no type, company or lead filter set, a workspace
with nothing logged shows a full-screen No activity yet page with no stats bar and no filters. With
one of those filters set, the page keeps its header, stats bar and filters and shows the same message
inside the feed card.A date range is the exception: it does not count towards that distinction. Pick a range with nothing in
it and the page drops to the full-screen state, as if the workspace had never done anything at all.
Reload, or widen the range from the date control, to get the feed back.
Nothing new is appearing
Nothing new is appearing
New rows arrive only relative to the row already at the top, so a feed that was empty when you opened it
stays empty until you reload the page or change a filter, even if the workspace has been busy since.
Checking also stops while your pointer is resting on the feed; move it away to let the next batch land.
One agent's activity isn't showing up anywhere
One agent's activity isn't showing up anywhere
If an agent looks silent everywhere, not just in this feed, the cause is almost always upstream of the
Activity Monitor itself: no sending channel connected, outreach paused, or a sender in error. See
No sending channel connected.
Parts of this screen are in English on a Spanish workspace
Parts of this screen are in English on a Spanish workspace
That is expected, not a bug. The four group headings (Email, LinkedIn, Pipeline, System),
every activity type name, the two company and lead filter placeholders, and the day headings in the feed
are all fixed English strings with no translations, so they stay in English whatever the rest of the
interface is set to.
Related
The Dashboard
Agent Metrics and Lead Metrics, what each KPI counts, the date filter, and where the reports live.
Reading the agent dashboard
The four headline numbers, the alerts stack, the funnel, the activity feed and the two cards in the right rail.
No sending channel connected
Work through the causes in order when an agent stops sending: no channel, outreach paused, a sender in
error, a limit of zero, a resting day.