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Generate a report that scores your whole fleet of email accounts over a date range you choose, then breaks the same numbers down by account, by email domain and by email provider.
Where
Overview→Analytics→Senders Health
Your role needs
Read access to Senders Health read-senders. Admin, Member and Viewer have it by default.
To create or change
create-senders to add one, update-senders to change one, on top of the permission above.
If you cannot find this in your sidebar, your workspace may have a custom menu configuration. Contact support and we will check it for you.
This is not the automatic health check that can move a struggling mailbox to Error on its own. This page reads history on demand and changes nothing about an account. See Automatic health checks and the reputation block for the one that does.

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Before you begin

  • At least one connected email account. The report still generates without one, but there is nothing in it: the score reads zero, and each of the three tables shows its own “no data” line.

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Steps

1

Open the report

The report is not in the sidebar. From the Dashboard, open the Analytics button beside the date range and choose Senders Health.The Email Accounts list is a second way in: the chart icon in its toolbar, whose tooltip reads “Senders health report”, opens the same page.
2

Set your filters

Two filters sit below the date range. Campaign starts on All Campaigns. Senders is a multi-select of your connected accounts. Leaving it empty is the same as picking all of them, so there is no way to narrow it down to nothing. This report has no tag filter.The date range above them starts on Last 30 days. Set your own dates more than 30 days apart and “Maximum date range is 30 days” appears under From, but the range is still applied and the report still generates over it. No preset is long enough to raise it.A link carrying ?campaign_id= or ?sender_id= pre-selects that filter for you. It does not generate the report. You still take the next step.
3

Generate the report

Press the “Generate Report” button in the filter row, or “Generate Report Now” on the prompt that fills the space below it. Until you do, no report exists: not an empty table, just that prompt.What comes back first is one card headed Senders Health. It holds a large percentage inside a circle, with the whole card colour-graded green through orange to red by that same number; a verdict beside it (“Good Health” and “Needs Attention” are two of six) and “Open Rate”, “Click Rate” and “Reply Rate” in three tiles to its right. A bar across the bottom counts “Total Emails”, “Total Senders”, “Domains” and “Email Providers”.That percentage is your deliverability rate for the window and nothing else: the number, the verdict and the colour are all read from it. The tooltip beside the heading says the score is “based on deliverability, open rates, click rates, and reply rates”, but the other three rates are only displayed next to it, never folded into it.
4

Read the tables

Three sortable tables follow the card: “Sender Performance”, one row per email account; “Domain Performance”, one row per address domain (the part after the @); and “Email Provider Performance”, one row per outgoing mail server. All three carry “Total Emails”, “Deliverability”, “Open Rate”, “Click Rate” and “Reply Rate”. The domain and provider tables add a “Senders” count of how many accounts fall under that row. Click a column header to sort by it; each table opens sorted by “Total Emails”, largest first.With Senders left empty, every connected account gets a row, whatever it did in your window. One that sent nothing reads zero across the row rather than being left out, and its domain and its provider still appear in the other two tables. Narrow Senders and the tables cover only the accounts you picked.
5

Export a PDF, if you need one

Once a report exists, an “Export to PDF” button appears above it. The file opens on “Sender Health Report” over the subtitle “PERFORMANCE ANALYTICS” and the reporting period, then prints four sections under headings of their own: “Sender Health Overview” on that first page, and “Senders Performance”, “Domains Performance” and “Providers Performance” each on a page of their own. Those are not the headings you just read on screen, so do not go hunting for “Email Provider Performance” in the file.If you filtered, one line under the period repeats what you picked: “Campaign: …” and “Senders: …”, joined by a pipe and truncated if it runs long. The campaign is always a placeholder (“Campaign #12”, never its name) because the export has no way to look the name up. The senders resolve to their account names, not the addresses the filter chips show. In a partner-branded workspace the header carries that workspace’s own logo, and its name goes into the filename.

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What happens next

The card shows one score with its three rates and four totals, and the three tables below it list the accounts the report covered, every domain those accounts sit on and every provider they send through.
Nothing here updates on its own. Change a filter or the date range and press “Generate Report” again to refresh what you are looking at. Because this report only reads history, doing so never pauses, resumes or otherwise touches a mailbox.

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Troubleshooting

Not the date range: every connected account gets a row regardless of how much it sent in your window. It means there are no connected email accounts at all. Emptying the Senders filter cannot cause it either, because empty means all. Over an empty fleet the rate works out at zero, which the card reports in red as “Poor Health”; that is a count of nothing, not a verdict on your reputation. Connect an account and generate again.
?campaign_id= and ?sender_id= only pre-select a filter here, so press “Generate Report” yourself. The Campaigns Report does generate on its own when a link names a campaign it recognises; this one never does.
You are on the wrong page. This report only reads past performance; it never changes an account’s status. See Automatic health checks and the reputation block for the background check that can move a mailbox to Error and how to clear it.

Automatic health checks and the reputation block

The background probe that can move a mailbox to Error on its own: the other “health” feature this report is not.

Smart Daily Limit

How your daily sending number is calculated, and why it moves.

Campaigns Report

The matching report grouped by campaign instead of by account, domain or provider.