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By the end of this page you can find the card on file, add or replace it, get to any past invoice, and open the hosted billing portal for anything else.
Where
Your avatarBilling
Partner-branded workspaces
Not shown in partner-branded workspaces.

Before you begin

  • The card and the invoice list are your own account’s, whichever workspace is active. Manage billing is the exception: it opens the billing portal for the account that owns the workspace you are in, so in a workspace you do not own it is that owner’s portal, not yours.
  • Adding or replacing a card needs a subscription on your account. Without one the header offers Subscribe instead, and the card form cannot be opened at all: see Change plan, add-ons or cancel to start a plan first.

Steps

1

Open the Billing page

Choose . The Payment method panel’s header (1) always carries Manage billing, plus one more action that depends on whether your account has a subscription. The Invoices table (2) below it lists your own invoices, however many workspaces you belong to.
2

Add or replace the card on file

With a subscription on the account, the header carries Add card, or Update card once one is already saved, in place of Subscribe. Choose it to open a card form inline, fill it in, and choose Save. While no card is saved, the empty card panel offers that same Add card button. Choose Cancel to close the form without saving.A “Payment method updated” toast confirms it. The card face then shows the last four digits with a Default badge, and beside it a Card row with the network and those same digits, a Billed to row showing your account’s email rather than a workspace name, and a Status row reading Charged automatically.
3

Open the hosted billing portal

Choose Manage billing to open Stripe’s own billing portal, in this tab rather than a new one: it covers payment methods, invoices, plan changes and cancellation in one place. Leaving it sends you back to the Subscription tab, not this one.
4

Find and download a past invoice

The list is newest first. Each row carries a Reference (the invoice number, or the invoice’s internal id when it has no number, which happens on some drafts), a Status chip reading Paid, Open, Draft, Uncollectible or Void, then the Date and the Amount. Under Receipt, hover an icon for its name: View invoice opens the hosted invoice and Download PDF opens its file, both in a new tab. Each icon appears only when the invoice carries that link, so a row can show one, both or neither.
The panel carries this line whether or not a card is saved: “Card details are stored and encrypted by Stripe. We never see your full card number.”

What happens next

The card panel shows the network and last four digits with a Default badge, and a Status row reading Charged automatically.
That card is now the default on your account. The next piece of managed infrastructure you buy, a mailbox or a domain, is charged to it directly instead of sending you out to a hosted checkout page, and buying a credit package no longer stops to ask for a card. The invoice list is fetched once, when the page opens, so an invoice issued while you sit here shows up on the next load.

Troubleshooting

That header only offers a card action once there is a subscription on your account. With none, it offers Subscribe instead, which sends you to the plan picker.
The reason shows as a toast: either what the card was rejected for, or what the save itself failed on. The form stays open with what you typed, so fix it and choose Save again. Nothing is saved until it succeeds, so the card you had on file, if any, is still there.
A toast names what went wrong, or reads “Could not open the billing portal” if the request failed without a specific message. Nothing on this page changes. Reload and try again.

Change plan, add-ons or cancel

The subscription page end to end: plan, usage, add-ons, changing plan and cancelling.

Paying through a checkout link from your account rep

What the secure checkout page shows when you pay through a link instead of this page.