Where
Overview→Analytics→Campaigns Report
Your role needs
Read access to Campaigns Report
read-campaigns. Admin, Member and Viewer have it by default.To create or change
create-campaigns to add one, update-campaigns to change one, on top of the permission above.If you cannot find this in your sidebar, your workspace may have a custom menu configuration. Contact support and we will check it for you.
Before you begin
- Nothing to set up first. The report runs against whatever is already there.
- At least one campaign, if you want to filter to one. The Campaign list is built from the campaigns in this workspace, so in a workspace with none it offers All Campaigns and nothing else.
Steps
1
Open the report
This report isn’t in the sidebar. From the Dashboard, choose Analytics near the top
of the page, then Campaigns Report from the menu that opens.You can also arrive already filtered. Opening the report from a single campaign’s own
analytics action puts that campaign in the filter and generates the report on load, which
skips the next two steps. If the campaign id in the link doesn’t match a campaign in this
workspace, the filter is still set but nothing generates. Carry on from step 3.
2
Set your filters
The date range at the top opens on a default recent window. Change it before you generate
if you need a different period. Below it, Campaign narrows the report to one campaign
and starts at All Campaigns; next to it, a tag filter carries the placeholder
Filter by tags.Until you generate, the body of the page is a placeholder headed “Generate Your Sales
Report” rather than the report itself.
3
Generate the report
Choose “Generate Report” in the filter row. The larger “Generate Report Now” in the middle
of the page does exactly the same thing. Both grey out while the report is being built, and
the middle one reads “Generating…” until it arrives.The whole report arrives in one pass: every section appears together, and an
“Export to PDF” button appears above it.
What happens next
Eight KPI cards appear first, in this order: Deliverability Rate, Open Rate,
Reply Rate, Click Rate, Messages Sent, Leads Contacted,
Companies Contacted and Opportunities.
- “Campaign Performance”: one row per campaign, with messages, leads, deliverability, open, reply and click rates, opportunities and conversion. It only appears once the report covers more than one campaign.
- “Prompt Performance”: the same breakdown by prompt, and it appears whenever the report covers at least one prompt. It carries no conversion column, so it is not a like-for-like copy of the campaign table.
- “Opportunities”: a table of leads with Lead, Email, Company and Stage columns and a View action that opens the lead’s own record. With nothing to list it renames itself “Opportunities Generated” and says so instead of drawing the table.
- Two bar charts, one of messages and one of opportunities over the period.
Troubleshooting
Nothing appears after I open the page
Nothing appears after I open the page
That’s normal. The report stays empty until you choose “Generate Report”, unless you came
in from a campaign’s own analytics action, which generates it for you.
Campaign Performance is missing
Campaign Performance is missing
It only renders when the report covers more than one campaign. Filtering Campaign down
to one, or generating over a period where only one campaign sent anything, drops the table.
Everything else in the report still covers the same filter.
The exported PDF looks off
The exported PDF looks off
The file name is your workspace’s brand name, then “Sender_Health_Report”, then today’s
date, whichever report you actually exported. The title and subtitle printed inside the
PDF are right; only the file name is wrong. The PDF header also prints just your date
range: it doesn’t name the campaign or the tags you filtered by, even when you picked them.
Related
The Dashboard
Agent and lead metrics at a glance, and the Analytics button that opens this report.
Senders Health report
The same report shape, one health score for your fleet instead of a campaign breakdown.
Metrics glossary
What every rate and count in this report actually counts.
AI Agents overview
What a campaign is made of, and how it connects to the agent that runs it.